Terms of Service

1. Scope of application

These Terms of Service apply to all deliveries made by Stoffkollektiv - Edina Löhr, Valentin Löhr, Miriam Unger, Julian Wierer GbR (hereinafter referred to as Stoffkollektiv GbR) to consumers.

A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.

2. Contracting party

The contract of sale is concluded with Stoffkollektiv GbR, authorized representatives: Edina Löhr, Valentin Löhr, Miriam Unger, Julian Wierer, Gluckstraße 5, 76185 Karlsruhe, Germany.

3. Conclusion of contract

3.1 - The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order.

3.2 - By clicking the button "Submit order", you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending you an order confirmation by e-mail immediately after receiving your order.

4. Right of withdrawal

4.1 - If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of cancellation in accordance with the statutory provisions.

4.2 - If you, as a consumer, make use of your right of revocation in accordance with section 4.1, you shall bear the regular costs of the return shipment.

4.3 - In all other respects, the right of revocation shall be governed by the provisions set out in detail in the following

Cancellation policy

Our full policy can be found under Cancellation Policy.

5. Prices and shipping costs

5.1 - The prices stated on the product pages include the statutory value added tax and other price components.

5.2 - In addition to the stated prices, we charge shipping costs for delivery. The shipping costs are calculated and clearly communicated in the shopping basket system and on the order page for each delivery country. Detailed information on the shipping costs per delivery country can be found under Shipping and Payment.

6. Shipping and payment

6.1 - Delivery is made by DHL and Deutsche Post to the EU, the UK, the USA, Canada, Australia and New Zealand.

6.2 - The delivery time is between 3 and 60 days depending on the country of delivery.

6.3 - Payment can be made with Paypal, direct debit, credit card or payment on invoice.

6.4 - If the payment method payment on invoice is selected, a payment period of 14 days from receipt of the invoice applies.

More detailed information can be found under Shipping and Payment.

7. Retention of title

The goods remain our property until full payment has been received.

8. Dispute resolution

In the event of a dispute, consumers can use the EU Commission's online dispute resolution platform at http://ec.europa.eu/consumers/odr/ to resolve disputes.

We do not participate in a dispute resolution procedure before a consumer arbitration board.