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Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

In order to exercise your right of revocation, you must inform us

Stoffkollektiv GbR
Gesellschafter Edina Löhr, Valentin Löhr, Miriam Unger, Julian Wierer
Holbeinstraße 12a, 88131 Lindau
Phone: 015120160488
E-Mail: shop@stoffkollektiv.com

by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

- End of the cancellation policy -

Notice of the non-existence of the right of withdrawal

The right of withdrawal does not apply, inter alia, to distance contracts for the supply of goods that are not prefabricated and for whose selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. This includes fabrics cut in length to the customer's specifications.

Model withdrawal form

(If you wish to cancel the contract, please complete and return this form).

To:

Stoffkollektiv GbR
Gesellschafter Edina Löhr, Valentin Löhr, Miriam Unger, Julian Wierer
Holbeinstraße 12a, 88131 Lindau
shop@stoffkollektiv.com

I hereby revoke the contract I concluded for the purchase of the following goods:

Ordered on / received on:

Name of consumer:

Address of consumer:

Consumer's signature (only if form is completed on paper):

Date: